We always begin with a consultation so your stylist can assess your face shape, hair texture, lifestyle, and personal style. We’ll look at reference photos you love, talk about how much time you want to spend styling, and then we’ll recommend cuts (lob, layers, blunt, bob, etc.) that flatter you and work with your hair’s natural movement.

For best availability, especially on weekends, try to book 2–3 weeks ahead. If you’re doing more complex services like balayage, color change or correction, you may want to reserve even earlier. That gives us time to prep your hair (e.g. conditioning, porosity checks) so you get optimal results.

While any chemical service can stress hair, our stylists use professional-grade L’Oréal Professionnel formulas and bond-repair systems to minimize damage. We often incorporate treatments (like bond rebuilders, masks, or glosses) within or after the color process. We also evaluate your hair’s current health and may recommend strengthening treatments before doing major color shifts.

It depends on your hair’s condition, your color frequency, and your styling habits. For many clients, a deep-conditioning or bond-repair treatment every 4–6 weeks (often paired with a color or haircut) is ideal. If your hair is very dry, chemically processed, or frequently heat styled, we might suggest more frequent (e.g. every 3–4 weeks) treatments to maintain resilience and shine.

Yes — especially for weddings or big events. A trial gives us time to refine your look, test products (how they wear through the day, in lighting, photographs), and ensure you feel totally comfortable. It also gives you confidence that what you see in the trial will be what you get on your special day.

Please bring photos of styles you love (hair and makeup), a swatch or image of your dress, any hair accessories or veil, and the shoes (if height matters). Also, come with a clean, makeup-free face so the artists can start fresh. If you’re wearing extensions or have special hairpieces, bring those too.

Absolutely. Many clients prefer to bundle services to make their salon visit more efficient. During your consultation, we’ll map out timing, ensure hair health, and suggest the best order (for instance: treatment → color → cut, or cut → treatment → color) to achieve optimal results while respecting the integrity of your hair.

For color, we recommend using professional-grade color-safe shampoos, conditioners, and gloss or toning treatments (which we can provide or recommend). Minimize heat damage by using a heat protectant and lower temperature settings. For makeup, we’ll show you how to refresh a look (e.g. adding a touch of blush or lip) during the day. We can also suggest a curated “touch-up kit” of essentials to keep in your bag.

Color pricing can vary based on complexity. A root touch-up or toner service may be less intensive than a full balayage, multiple foils, or corrective color, which may require more time, product, or multiple sessions. During consultation, your stylist will provide an estimate based on your hair length, thickness, desired result, and condition.

We always aim for your hair to exceed expectations, but if you’re unhappy with the result (color, style, or texture), we want to fix it. We ask that you contact us within a certain timeframe (e.g. within 7 days) so we can evaluate and adjust. Whether it’s refining the tone, adjusting the cut, or adding a corrective treatment, we’ll work with you until you feel beautiful and confident.